The compact design of the steering unit prevents the driver from moving outside of the truck during steering movements, while the ergonomic handles with hand protection ensure a firm grip. The four-millimeter thick steel chassis also provides additional protection. When cornering or when the fork is lowered, the truck automatically reduces its speed, protecting the driver and the load against accidents. The optional roof protects the driver from falling objects.
The operator platform with terminal is located in the center of the truck and is therefore directly adjacent to the picking area, which simplifies the workflow during order picking. The low platform can be mounted with little effort, while the driver's frontal position ensures good all-round visibility, thus avoiding strenuous physical movements. The height of the backrest, and optionally also the steering unit, can be adjusted to suit the driver. All control elements are located inside the steering unit, and the driver can use them intuitively and effortlessly with both hands. A full-suspension platform with soft, non-slip rubber pad surface minimizes the vibrations that are transmitted to the driver.
Powered by a 3-kW three-phase motor, the N20 L and N20 Li order pickers accelerate very quickly up to a top speed of ten kilometers per hour – even at the respective maximum loads of 1200 and 2000 kilos. The truck rests on four wheels for added stability, and the driver controls every lifting action down to the last millimeter by hand using the intuitive, ambidextrous operating concept. The power steering with adjustable steering resistance is equally quick and easy to operate. The order picker uses automatic centering to ensure it is moving in a straight line at all times. Plus, there are multiple compartment spaces and optional buttons on both sides that allow the operator to walk alongside the device.
The truck must be service tested after every 1000 operating hours. All truck data can be quickly and conveniently read out thanks to the CAN bus connection. All service components are easily accessible. The three-phase technology of the electric motors does not need servicing. The robust lifting mast and heavy duty steel chassis improve the stability of the truck, while also reducing servicing costs over the truck's lifespan.